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Frequently Asked Questions
Which Internet browsers can I use with relatico?
Chrome (download current version here ...) Firefox (download current version here ...) Opera (download current version here ...) Safari (download current version here ... Edge ([download current version here ...](https://www.microsoft.c
How do I contact relatico support?
How to reach out to relatico support Just write an e-mail to firstname.lastname@example.org Alternatively, under each article you will find a link to our support chat. If a relatico agent is available, you will receive a response quickly. Please note that in basic relatico account support, an answer can take up to 72 hours. If you wish to receive fast e-mail support or ongoing telephone support, you need to add one relaticos support plans to your account. Check out relatico support plans here
Backups of your relatico data
We have several measures in place to prevent loss of data and ensure availability of relatico. You can always check on the status of relatico at status.relatico.com. Even if you do not need a backup for your files in relatico, you might still want to place a backup on your servers - just in case. We are currently developing a paid feature that lets you download a backup of your data in relatico - release is scheduled for 2021.