We have several measures in place to prevent loss of data and ensure availability of relatico. You can always check on the status of relatico at status.relatico.com.

Even if you do not need a backup for your files in relatico, you might still want to place a backup on your servers - just in case.
We are currently developing a paid feature that lets you download a backup of your data in relatico - release is scheduled for 2021.
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